Trailers make money when they’re on the road, and Highway can help you keep them there. It’s no secret that any good business tries to take care of its customers. When you decide where to buy your trailer and where to service it, you are selecting the warranty and service support to keep your trailer up and running. Highway recognizes the importance you place on this decision. So Highway Service is organized to provide you with service you can count on.
Some of the nation’s largest truck, utility and leasing fleets, as well as thousands of owner operators, farmers and contractors count on Highway. Whether rebuilding hundreds of trailers for a major fleet, building a single trailer for Evel Kneivel, doing emergency repair to the support fleet accompanying the Olympic Torch, rebuilding a major wreck or performing a routine DOT inspection for the guy down the street, Highway has earned and maintained a reputation for doing it right.
To continue our commitment to serve you rather than our suppliers, Highway has now developed a range of financing options. We have sought out finance partners with solid reputations for integrity and customer service, working with them to make your trailer investment as smooth and profitable as possible. With approved credit, you can choose from many options, including those listed here.
You can trust your trailers to our trained and experienced technicians. In order to provide you with the most qualified and fully-trained technicians, Highway Trailer requires technicians participate in a three-year apprenticeship program. These same technicians take ongoing training as needed to refresh current skills and keep up with new and changing industry technology. Our technicians are proud professionals, and we back up their work with the promise that if they should make a mistake, they’ll “go off the clock” to correct it. Ask your current shop, if they are as proud of their people as we are of ours.
Our continuing equipment-replacement program assures you that our facility is up to date with the latest technology. From yard hostling and repair work to order entry and accounting, every aspect of our service operation relies on systems, procedures and tools designed to maximize efficiency. This doesn’t always mean the best or the biggest but rather we select the equipment that will deliver the most value. In other words, Highway strives to have the right tool to do the job right. Our service and parts volume means you can “buy right.” Our highly skilled and experienced technicians will get your job out without wasted time. The true measure of economy is the total cost of a job well done. Done poorly, cheap is only cheap. Done slowly a low labor rate does not.
We understand the need for speed. The shop is carefully scheduled to minimize customer downtime. With an expansive shop and staggered staffing, we can accommodate large volumes of repair and service work without needless delay.